Free in-home measure and quote - PGT, CGI and CWS impact lines compared on your actual openings, style by style
CGI Custom Windows & Doors in Riviera Beach: What to Know First
CGI custom windows and doors in Riviera Beach typically cost between $1,850 and $6,400 per opening, depending on glass package, custom shape complexity, and whether the frame gets replaced or retrofitted into the existing buck. Most CGI jobs take 3 to 6 weeks from measure to installation because custom openings and hurricane-rated glass are ordered to spec, not pulled from a shelf. We are an independent CGI service provider, which means we work on your CGI products without pushing one brand over another. This page is for Riviera Beach homeowners who own CGI windows or doors and need straight answers about repair, replacement, or custom work. Call (786) 829-6722 and a live person answers, any hour.
How CGI Products Fail - and How We Fix Them
- Sentinel Series sliding door rollers bind and chew the track. The Sentinel line is a workhorse in Riviera Beach condos and waterfront homes, but the factory roller assemblies use nylon wheels that flatten over time, especially after years of salt air and sand grit working into the track. We see doors that need a shoulder to open. Our fix is a full roller replacement with sealed ball-bearing assemblies and a track cleaning that gets the door gliding again. We do not just spray lubricant and call it done.
- Estate Collection casement windows lose their seal at the sash corner. The Estate line has welded sash corners, but we have replaced enough of them in Riviera Beach to know the corner weld can develop hairline fatigue after repeated storm cycles and thermal expansion. The symptom is condensation between the panes that never clears, or a soft whistle at the corner when the wind comes off the inlet. The real cause is usually a failed corner weld letting humid air into the insulated glass unit. We replace the glass pack and re-seal the sash, and we register the replacement under the applicable warranty layer before we leave.
- Custom shape windows on older CGI frames get fogged because the original glazing tape dries out. Arches, radius tops, and trapezoids are custom-ordered through CGI, and the glazing method matters. On installations from the early 2000s, we regularly find the butyl glazing tape has petrified into a brittle crust that lets Florida humidity in. The glass is fine; the seal is gone. We re-glaze with fresh material and keep the sightlines clean.
- Targa Series fixed windows show stress cracks at the corner blocks. We have replaced enough Targa fixed units in Riviera Beach to recognize the pattern: a crack that starts at a corner block and runs toward the center of the lite. This happens when the original installer shimmed the frame against a wall that was not square, and the glass has been under constant flex from day one. We remove the unit, correct the rough opening with proper shimming, and set the new glass true.
- CGI impact doors with multi-point locks fall out of alignment after house settling. Riviera Beach sits on sandy soil that moves. A CGI impact door with a three-point or five-point locking system will bind at the top strike when the frame shifts even a quarter inch. Homeowners think the door warped. Usually the frame has settled with the house and the hinges need re-setting. We adjust the hinge geometry and re-true the lock points so the door deadbolts square again.
Our CGI Custom Windows & Doors Process
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Call and talk to a person. You call (786) 829-6722. A live person answers, day or night. We ask what you are seeing, what the window or door is doing, and whether it is a CGI product. We schedule a time that works.
- 2
Measure and diagnose on site. A background-checked, uniformed technician arrives when we said he would. He measures every opening twice, checks the glass, frame, hardware, and seal condition, and writes down what he finds. If it is not right on paper, it will not be right on the wall.
- 3
Parts decision: OEM or better aftermarket. For warranty-safe work, we use CGI factory parts. Where the warranty has lapsed and an aftermarket part clearly outperforms the original, we show you both options on paper with prices side by side so you decide with your eyes open.
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The work, done in one visit when possible. Most custom window and door repairs are finished the same day. New custom CGI units get ordered to spec, and we handle the installation from start to finish, including permit coordination and inspection readiness.
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Test and walkthrough. We operate every lock point, run the sash through its full cycle, and check the seal. We show you what we did and why. If the pane is not true, the job is not done.
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Warranty registration and the Done Right Promise. Both manufacturer warranty layers get registered in writing before the truck leaves the driveway. Our workmanship carries the Done Right Promise: if it is not done right, we make it right, no paperwork fights and no arguing.
What CGI Custom Windows & Doors Costs in Riviera Beach
Straight numbers, because you deserve to know what you are walking into.
- CGI fixed or casement window replacement with standard impact glass: $1,850 to $3,900 per opening, installed.
- Custom shape window (arch, radius, trapezoid) through CGI: $2,800 to $5,200 per opening, depending on the radius and glass package.
- Sentinel or Estate sliding glass door replacement: $3,400 to $6,400 per opening, installed and sealed.
- Glass pack replacement only (fogged or cracked unit, frame is sound): $650 to $1,700 per unit, depending on size and whether it is impact-rated.
- Hardware and roller replacement on an existing CGI door: $340 to $780, parts and labor.
What moves the price most is the custom shape, the impact rating, and whether we are replacing glass only or the full frame. Riviera Beach wind-borne debris zone requirements mean impact glass is not optional on most openings, and retrofit work into an existing masonry buck costs less than a full tear-out. We quote line items on paper, no surprises on the bill. Call (786) 829-6722 for a free estimate on your specific openings.
Why Riviera Beach Homeowners Call TruePane Windows & Doors for CGI Work
Dale Kessler grew up in the Blue Heron neighborhood of Riviera Beach, close enough to the inlet that he spent his teenage weekends watching the drawbridge go up and down and learning to be patient. He has spent the better part of two decades measuring, setting, and weatherstripping windows and doors across Palm Beach County. Our technicians know CGI lines because we have repaired every series they have made in the last twenty years. We are also an authorized installer for, and PGT, so if a CGI product is not worth saving and a different line makes better sense for your opening, we can quote both side by side on paper. Every job carries the Done Right Promise, both warranty layers registered in writing, and a live person answers the phone 24 hours a day. We plan to be in Riviera Beach in thirty years, and we act like it.
FAQs
No. We operate as an independent CGI service provider, which means we repair and replace CGI products without being tied to a manufacturer quota or a sales directive. That independence lets us tell you honestly when a repair makes more sense than a replacement, and it lets us quote other brands like Andersen, Pella, or PGT when a different product fits your opening better. We work on your CGI windows and doors, not for CGI. Call (786) 829-6722 if you want a straight read on your CGI product.
For any CGI product still under manufacturer warranty, we use factory parts and follow CGI’s documented installation procedures so the remaining warranty layer stays intact. We register both warranty layers in writing before the truck leaves the driveway, and we note the work performed so you have a paper trail. If the warranty has lapsed, we show you OEM and aftermarket options side by side with prices, and you choose. Call (786) 829-6722 and we will walk through your specific unit.
Custom CGI units typically take 3 to 6 weeks from the day we measure until installation day, because the glass and frame are manufactured to your opening, not stocked on a shelf. Repairs on existing CGI windows and doors are usually completed the same day we arrive, provided the parts are common. We will tell you the timeline in writing before you commit. Call (786) 829-6722 for a schedule on your project.
Yes. We measure the existing opening and glass shape directly, and we order through CGI’s custom shape program for arches, radius tops, trapezoids, and specialty geometric windows. The old window stays in place until the new one arrives, so your home is never open to the weather. We have matched more than a few Riviera Beach custom openings that other contractors declined to quote. Call (786) 829-6722 and we will take the measurements.
Yes. When the scope of work in Riviera Beach requires a permit, we handle the permit application and schedule the inspection. Impact-rated openings in the wind-borne debris zone come under scrutiny, and we would rather have the inspector approve the work the first time than have you reschedule your life around a failed inspection. We pull the permit, we do the work, we stand for the inspection. Call (786) 829-6722 with any permit questions.
Written by Dale Kessler, Owner, TruePane Windows & Doors at TruePane Windows & Doors, serving Riviera Beach and nearby areas.
Six Reasons Homeowners Choose TruePane Windows & Doors
Impact systems engineered to design pressures up to +/-100, matched to your wind zone - your openings hold when the storm arrives.
Low-E insulated impact glass from our manufacturer lines commonly cuts monthly cooling bills 20-30%.
Laminated impact glass shuts out up to 40% of outside noise - traffic, neighbors, weather.
Monitoring services run $30-90 a month. Laminated impact glass resists forced entry around the clock, with no subscription.
Florida homeowners average around 25% savings on the windstorm portion of their policy after protecting every opening - some homes qualify for more.
A full impact package upgrades curb appeal, buyer confidence and appraised value in one project.



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