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CGI Impact Windows & Doors in Riviera Beach: What to Know First
We provide independent CGI impact window and door repair, replacement, and installation throughout Riviera Beach, FL. Most CGI service calls are completed in a single visit, and we quote every job with a written line-item price before any work begins. If you own a CGI impact window or door that’s binding, leaking, fogged, or not closing square after a storm, call (786) 829-6722 and a live person will answer. This page is for Riviera Beach homeowners who already own CGI products or are considering them, and who want straight answers without a sales pitch.
How CGI Products Fail, and How We Fix Them
- Roller and track wear on Estate and Targa sliders. CGI’s Estate and Targa sliding glass door series use heavy laminated glass panels that ride on stainless rollers. In Riviera Beach, salt air works into the roller bearings and the track channels until the door starts to drag, then bind. Owners tell us the door “used to glide” and now takes two hands. The real cause is usually corrosion on the roller axle, not a bent track as many assume. We pull the panel, replace the rollers with corrosion-resistant units, clean and re-lube the track, and re-level the panel so it rides true again.
- Interlayer haze on older CGI Sentinel windows. CGI’s Sentinel line has been in Florida homes for decades. The laminated glass uses a PVB interlayer that can develop a milky haze near the edges after fifteen or more years of direct coastal sun. It is not a seal failure and it is not moisture between the panes. The interlayer itself has oxidized. We can confirm this on-site by checking the edge condition of the glass. When haze is the culprit, replacement glass is the only fix, and we order it cut to the original CGI specifications so the frame and warranty are preserved.
- Weep hole blockage on casement and picture windows. CGI impact windows are designed to drain through weep holes at the sill. In Riviera Beach, wind-driven sand, salt crust, and even small insects clog those channels. Water then pools inside the track, the seal swells, and the window becomes hard to operate. This is one of the most common CGI issues we see, and one of the easiest to resolve when caught early. We clear the weep system, verify drainage with a measured water test, and replace any seals that have hardened.
- Latch misalignment on impact French doors. After a few years of storm cycles and settlement, CGI French doors can drift enough that the top and bottom latches no longer seat fully. The door feels closed but does not actually engage the strike plates top and bottom. That is a wind-mitigation problem, not just an annoyance. We re-shim the hinge side, re-align the astragal, and adjust the strikes until both bolts throw fully with normal pressure.
- Fogging on dual-pane CGI units installed before 2011. Seal failures on early-generation CGI dual-pane impact glass show up as fog or condensation between the panes. With a fogged unit, the desiccant inside the spacer has been saturated and the seal is no longer holding. Our fix is a replacement insulated glass unit cut to CGI’s exact dimensions and glass package, installed with fresh setting blocks and a new glazing bead. We register the new glass warranty in writing before we leave the property.
Our CGI Impact Windows & Doors Process
- 1
Call and diagnosis. You describe what the window or door is doing. We ask enough questions to bring the right parts on the first trip.
- 2
On-site inspection. Our technician measures every opening twice, checks the reveals, tracks, rollers, seals, and latches, and determines whether we are repairing the existing unit or recommending replacement.
- 3
Written line-item quote. We put the parts and labor on paper, side by side with any alternative manufacturer options if replacement is the better path. No hidden fees, no change orders later.
- 4
Parts decision. For CGI units under warranty, we use OEM parts and document everything for the manufacturer. For out-of-warranty work, we lay out the OEM versus quality aftermarket choice and let you decide.
- 5
The repair or install. We complete the work in one visit whenever the parts are on the truck. Every pane is set level, plumb, and square. Every seal is bedded cleanly.
- 6
Test and guarantee. We operate the window or door through its full cycle, run water and alignment checks, and confirm the unit opens, closes, and locks the way it should. Everything we do is covered by our Done Right Promise, in writing.
What CGI Impact Windows & Doors Costs in Riviera Beach
CGI impact window and door work is priced by the job, not by the hour, and Riviera Beach costs run a little higher than inland because corrosion and salt exposure mean we replace more rollers, track hardware, and weatherstripping. Here is what we typically see:
- Single window roller, latch, or seal repair: $120-$260
- Sliding glass door roller and track service: $220-$420
- Replacing one fogged or hazed impact glass unit: $450-$900 depending on size and glass package
- Full new CGI impact window install: $900-$1,800 per opening including frame, glass, and labor
- Impact sliding glass door replacement: $2,800-$6,200 depending on size and series
What moves the price: opening size, whether it’s a repair or full replacement, access (second-story or tight lanai work costs more), and whether the existing frame is salvageable. We quote fixed prices in writing before the work starts. Call (786) 829-6722 for a free estimate on your specific CGI unit.
Why Riviera Beach Homeowners Call TruePane Windows & Doors for CGI Work
We have been serving Riviera Beach and the surrounding communities since 2008, and our founder Dale Kessler grew up in the Blue Heron neighborhood, so this town is not a territory to us, it is home. We set windows the way we would set them in our own mothers’ houses: measured twice, shimmed properly, sealed cleanly, and tested before we pack up. Our Done Right Promise means if it is not right, we make it right, with no paperwork fights. We are also an authorized installer for more than a dozen manufacturer lines, including, and PGT, so if a CGI repair does not make sense, we can quote a side-by-side replacement option on paper and let you compare. One call to (786) 829-6722 gets a live person, every time, day or night.
FAQs
No, not when the work is done properly. As an independent CGI service provider, we use OEM parts on units still under warranty and document the repair so the manufacturer’s coverage remains intact. The structural warranty on the frame and the glass warranty on the unit stay in force when the work follows CGI’s specifications.
Most common CGI parts, including rollers, handles, locks, and weatherstripping, are on our trucks or available from local suppliers the same week. Custom laminated glass replacements take longer, typically two to six weeks, because the glass is cut and laminated to CGI’s exact specifications. We will give you a firm timeline before we order anything.
Replace the glass, not the whole window, if the frame is still square and the hardware is serviceable. A failed seal cannot be repaired. We match the replacement insulated glass unit to your existing CGI frame dimensions and glass package, which costs considerably less than a full new unit and keeps your energy performance rating intact.
Yes. The majority of CGI windows and doors we service in Riviera Beach were installed by other contractors. We do not ask who did the original work. We measure, diagnose, quote a fixed price, and make it right.
Written by Dale Kessler, Owner, TruePane Windows & Doors at TruePane Windows & Doors, serving Riviera Beach and nearby areas.
Six Reasons Homeowners Choose TruePane Windows & Doors
Impact systems engineered to design pressures up to +/-100, matched to your wind zone - your openings hold when the storm arrives.
Low-E insulated impact glass from our manufacturer lines commonly cuts monthly cooling bills 20-30%.
Laminated impact glass shuts out up to 40% of outside noise - traffic, neighbors, weather.
Monitoring services run $30-90 a month. Laminated impact glass resists forced entry around the clock, with no subscription.
Florida homeowners average around 25% savings on the windstorm portion of their policy after protecting every opening - some homes qualify for more.
A full impact package upgrades curb appeal, buyer confidence and appraised value in one project.



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